Frequently Asked Questions

Traditional middleware acts as a paid third-party proxy between your eCommerce storefront and your ERP. Every order, inventory update, and customer record passes through external servers, introducing latency (5–30 minutes) and recurring per-transaction subscription costs.

Maketra modules execute natively inside your Odoo instance. Shopify, Amazon, or TikTok communicate directly with your Odoo HTTPS webhook endpoint using cryptographically signed HMAC-SHA256 payloads. There are zero third-party servers, zero middleman data storage, and zero per-order fees.

All Maketra modules are sold under a 100% Perpetual OPL-1 License with a transparent one-time purchase price (e.g. $278 to $299). Once purchased, you own the right to use the module indefinitely on your Odoo instance. There are no monthly subscription fees, no order volume caps, and no unexpected overage charges.

Yes. All modules strictly adhere to official Odoo packaging guidelines and work flawlessly on:

• Odoo.sh: Simply push the repository branch to your Git staging or production branch.
• On-Premise / Self-Hosted: Place the module folder in your custom addons path and restart the Odoo service.
• Docker / Kubernetes: Mount the addons volume into your container image.

Supported Odoo versions: v18.0, v17.0, and v16.0 (both Community and Enterprise editions).

Your data remains 100% on your own infrastructure and PostgreSQL database. Maketra has no central servers, no analytical trackers, and no telemetry backdoors. We never ingest, view, process, or store your customer names, addresses, credit cards, or sales numbers. This architecture guarantees strict compliance with GDPR, CCPA, and enterprise sovereign data governance policies.

Maketra implements a Two-Phase Decoupled Queue:

1. Ingestion Buffer (<3ms): Incoming webhooks write raw payloads to an unindexed staging table without locking product quants or partners, immediately returning HTTP 200 OK to the storefront.
2. Batch Execution: Background Celery/Cron workers process orders sequentially in controlled batch transactions, acquiring single-pass locks and preventing lock contention cascades.

If any order encounters an issue (such as an unmapped currency), it routes to a Dead-Letter Queue (DLQ) with one-click re-try without blocking other orders.

Yes. All Maketra modules include 100% clean, unminified, and unrestricted Python and XML source code. Your internal engineering team or Odoo integration partner can freely inspect, modify, extend, or inherit from any model, controller, or view to fit your bespoke business processes.

Yes. Our solutions architecture group works directly with enterprise merchants and Odoo gold/silver partners. We provide turnkey onboarding, bespoke field/metafield mappings, multi-warehouse stock routing configurations, and custom private connector builds for regional logistics providers or legacy ERP systems.